ChatGPT, an artificial intelligence (AI) chatbot, has been generating considerable buzz since its launch in November 2022 due to the software's surprisingly human-like and accurate responses.
The autogenerative system reached a record 100 million monthly active users just two months after launch. While its popularity continues to grow, the current debate in the cybersecurity industry is whether this type of technology will help make the internet safer or play right into the hands of those who seek to wreak havoc.
Artificial intelligence software has a number of use cases in cybersecurity, including advanced data analytics, automating repetitive tasks, and helping to calculate risk scores. However, soon after its debut, it was quickly discovered that this easy-to-use, freely available chatbot could also help hackers penetrate software and develop sophisticated phishing tools.
So is ChatGPT a gift from the cyber security gods or is infection being used to punish? To find the answer, we need to look at the pros, cons and the future. Let's dive in.
What are the current dangers of ChatGPT?
Like any new technological advancement, there will always be some negative consequences, and ChatGPT is no different.
The most talked about chatbot issue at the moment comes from the ease of creating very convincing phishing texts that are likely to be used in malicious emails. Due to the lack of security measures, it was easy for threat actors whose first language might not be English, for example, to use the ChatGPT mechanism to create an eloquent and enticing message written with near-perfect grammar in seconds.
And with Americans losing $40 billion to these scams in 2022, it's easy to see why criminals would use ChatGPT to get a piece of this lucrative illegal pie.
AI chatbots also raise the issue of job security. Of course, the current system cannot replace a highly trained professional, but this technology can significantly reduce the number of logs and reports that an employee must review. This could affect how many analysts the security operations center (SOC) would need to employ.
While this software offers several advantages to cybersecurity companies, there are plenty of companies that adopt this technology just because of its current popularity and try to attract new customers with it. However, using technology purely for its fashion can lead to misuse. Companies may not install adequate security measures, hindering progress in building an effective security program.
Cyber Security Benefits of ChatGPT
As with any new technology, disruption is an inevitable part, but that doesn't have to be a bad thing.
Cybersecurity companies can add another layer of intelligence to their manual search of audit logs or inspection of network packets to distinguish threats from false positives.
Due to ChatGPT's ability to detect patterns and search within specific parameters, it can also be used for repetitive tasks and message generation. Cyber companies can then more intelligently calculate risk scores for threats affecting organizations using ChatGPT as a super powerful research assistant.
For example, Orca Security, an Israeli cyber security company, started using ChatGPT's superior analytical qualities to explore the ocean of data and help with security alerts. By realizing early on how a chatbot can improve their day-to-day operations, a company can also learn from the technology, giving them a unique advantage in fine-tuning their models to optimize how ChatGPT works for their business.
Plus, the chatbot's natural language processing, which makes it so good at writing phishing emails, means it's also ideal for creating complex security policies. These articulate texts could be used in cybersecurity websites and training documents, saving valuable time for valuable team members.
The future of ChatGPT
ChatGPT's AI technology is easily accessible to most of the world. Therefore, as in any other battle, it is simply a race to see which side can make better use of technology.
Cybersecurity companies will have to constantly fight against nefarious users who will devise ways to use ChatGPT to cause harm in ways that the cybersecurity business has not yet understood. And yet this fact did not deter investors and the future of ChatGPT looks very bright. With Microsoft investing $10 billion in Open AI, it's clear that ChatGPT's knowledge and capabilities will continue to expand.
For future versions of this technology, software developers must pay attention to the lack of security measures, and the devil will be in the details.
ChatGPT is unlikely to be able to overcome this problem to any great extent. It may have mechanisms in place to evaluate user habits and target individuals who use obvious solicitations such as "send me a phishing email like I'm someone's boss" or attempt to verify individuals' identities.
Open AI could even work with researchers to train their datasets to evaluate when their text has been used in attacks elsewhere.
However, all these ideas present a lot of problems, including rising costs and data protection issues.
In order to address the current phishing epidemic, more people need education and awareness to identify these attacks. And the industry needs more investment from mobile operators and email providers to mitigate the number of attacks in the wild.
Packing
So many products and services will come from ChatGPT, bringing tremendous value to help protect businesses while working to change the world. And there will also be plenty of new tools created by hackers that will allow them to attack more people in less time and in new ways.
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