What to Do if Your Netflix Account Has Been Hacked

 While setting up precautions is a good way to protect yourself, it's always recommended to check your accounts as well to make sure they haven't been compromised. And if your Netflix account is really hacked, you can start by restoring your account. Here is the tutorial.

Someone hacking into your Netflix account and changing your email is a pretty good indicator that something is wrong. However, hackers are not always so straightforward. But can you still tell if your Netflix account is hacked or not? And is it possible to recover a hacked Netflix account? Let's find out.

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HOW TO CHECK IF SOMEONE HACKED YOUR NETFLIX ACCOUNT

Instead of jumping straight into Netflix account recovery, it's worth checking to see if your Netflix account has actually been hacked. If the answer is yes, you can proceed to recover your account, and if not, you can go directly to our tips on how to make your Netflix account more secure.

1. Try logging into your account

While logging into your Netflix account may sound like a very basic thing, it's an important step in checking if your Netflix account has been compromised. As mentioned above, while hacking into your account and changing your password may sound like a no-brainer, you'd be surprised how many times hackers have changed credentials to freeze users' access to accounts.

This way they cut off your way to access or change your account details. It is also effective, especially if hackers want to either quietly collect your information or pass the active account to someone else.

However, a successful login means that you have cleared the first checkpoint. If so, go to the next one. If not, go straight to account recovery.

2. Check the Recently Viewed Titles

While your Netflix viewing history is a good way to keep track of your shows, it's also a great way to see if your account has been hacked. Once you go to your profile, Netflix will show you all the titles you've watched recently in the Continue Watching tab.

You can also check the My List tab to see if anything is out of place. If you're still unsure, use the Your Account page for a detailed view. Here is the tutorial.

Step 1: Open the Netflix Your Account page.

Step 2: Scroll down and click on your profile.

Step 3: Here, go to Activity View and click on View.

Step 4: Browse the page to view your profile view activity.

Tip: You can repeat this process for all other profiles as well.

Step 5: Once you reach the bottom of the page, click Show More to view more titles.

Step 6: Additionally, click Download All to download your entire Netflix viewing history.

Once the file is ready, the download should start automatically. Then open the file and review your previous streaming activity on Netflix.

Tip: Here's how to reset your watched Netflix episodes and shows from your queue and start over.

3. Check tracking activity (and remove unwanted users)

The last but equally effective way to check if your Netflix account has been compromised is to check the Manage Account Access page. Here you will get a list of all devices that have accessed your account, their location, access time and even device specifications.

You also have the option to click Sign Out for any unknown device that appears in this list. It can also give you an idea whether your Netflix account is hacked or not.

However, this recent device is not conclusive as it has certain limitations. Devices that have been inactive for more than 90 days do not appear in this list. Additionally, only the number of devices that match the length of the page will be visible.

Additionally, devices using your Netflix gaming-only account will not appear in this list. But if you feel like there are too many unknown devices, it might be time to take some action.

4. Check your inbox

Although it may take some time, Netflix usually sends email notifications about every new login to the email ID associated with your account. This includes login time details, location and sometimes even device details.

So if you notice any suspicious login emails from Netflix, chances are your account has been compromised and it's time to take some precautions like the ones mentioned below.

HOW TO RECOVER A HACKED NETFLIX ACCOUNT

If you have followed the above methods and concluded that your Netflix account is hacked, it is time to get your Netflix account back. To do this, you can start by changing your Netflix password, move on to removing all non-essential devices, and if that doesn't work, contact the Netflix Help Center. Here is the tutorial.

Note: If you don't have access to your Netflix account, go straight to the last recovery method.

1. Change your Netflix password

If you still have access to your Netflix account, then changing your account password is a simple but effective first step. This way, you will be able to limit the hacker's access to your account while you figure out the next step. Method:

Using a browser

Step 1: Open the Netflix My Account page in any web browser.

Step 2: In the "Membership and Billing" section, click Change Password.

Step 3: Enter your old password here first.

Step 4: Then enter and re-enter your new password.

Tip: Make sure "Sign out of all devices" is checked to automatically sign out of all other devices after you reset your password.

Step 5: Click Save.

This will change your Netflix account password. Make sure your new password is different from your previous password.

Using the Netflix mobile app

Step 1: Open the Netflix app on your Android or iOS device.

Step 2: Tap on your profile.

Step 3: Tap your profile icon in the top right corner.

2. Remove all devices

If unknown devices keep logging into your Netflix account, it might be time to root them all. While password sharing is a good way to share costs when you're all in the same household, it becomes a little questionable when that password somehow ends up on other people's devices.